Terms & Condition

Welcome to Somna Beds. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Definitions

  • "Buyer": The individual or entity purchasing products from Somna Beds.

  • "Seller": Somna Beds, operating under Furniture Online Limited (company number:16374530).

  • "Products": The goods offered for sale on our website.

  • "Conditions": These terms and conditions governing the sale of Products.

  • "Consumer": As defined in section 12 of the Unfair Contract Terms Act 1977.

2. General Conditions

  • These Conditions apply to all purchases made through Somna Beds.

  • Nothing in these Conditions affects your statutory rights as a Consumer.

  • By placing an order, you agree to these Conditions in full.

3. Order Acceptance

  • All orders are subject to acceptance by Somna Beds.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Upon acceptance, a contract is formed between the Buyer and the Seller.

4. Pricing and Payment

  • All prices are in GBP and include VAT unless stated otherwise.

  • Payment is due at the time of order placement.

  • We accept various payment methods, including major debit/credit cards and other options available on our website.

  • Prices and promotions are subject to change without notice.

5. Delivery

  • We offer free 2-man room-of-choice delivery across most of the UK mainland.

  • Delivery times are estimated and may vary based on location and product availability.

  • Additional charges may apply for deliveries to remote areas or specific postcodes.

  • The Buyer is responsible for ensuring that the delivery address is accessible and that the Products will fit into the designated room.

6. Returns and Cancellations

  • Consumer Rights: Consumers have the right to cancel their order within 14 days of delivery.

  • Return Conditions: Products must be returned in their original condition and packaging.

  • Restocking Fee: A restocking fee may apply for returned items.

  • Non-returnable Items: Certain items, such as custom-made or opened mattresses, may not be eligible for return.

  • Return Process: To initiate a return, contact our customer service team at support@somnabeds.co.uk.

7. Warranty and Liability

  • Products are covered by a warranty against manufacturing defects.

  • The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

  • Our liability is limited to the purchase price of the Product.

8. Privacy and Data Protection

  • We collect and process personal data in accordance with our Privacy Policy.

  • By placing an order, you consent to the collection and use of your data as described in our Privacy Policy.

9. Governing Law

  • These Conditions are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes arising from these Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For any questions or concerns, please contact us:

 

Thank you for choosing Somna Beds. We are committed to providing you with high-quality products and excellent customer service.