Privacy Policy

Your privacy matters to us. This policy explains how Somna Beds collects, uses, and protects your personal information when you visit our website or place an order with us.


1. Who We Are

Somna Beds Ltd
 Registered in England & Wales
 Email: support@somnabeds.co.uk
 Website: https://somnabeds.co.uk

We are the data controller of your personal data and are committed to keeping it safe and secure.


2. What Information We Collect

We may collect and process the following types of information:

  • Personal details: name, email address, phone number, billing/delivery address

  • Payment info: securely handled by our payment providers (e.g., Klarna, PayPal, Stripe)

  • Order history & preferences

  • Device data: IP address, browser type, location, and cookies (for site performance and personalization)

  • Marketing preferences (if you opt in)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website and services

  • Send you updates, offers, or newsletters (only if you subscribe)

  • Detect fraud or misuse of our services

  • Comply with legal obligations

4. Marketing Communication

You’ll only receive marketing emails if you opt in. You can unsubscribe at any time via the link in the email or by contacting us directly.


5. Sharing Your Information

We only share your data when necessary:

  • With delivery couriers to fulfil your order

  • With payment providers to process payments securely

  • With trusted service providers (like our website host or email platform) under strict confidentiality agreements

  • If required by law

We never sell your personal information to third parties.

6. Your Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Ask us to delete your data ("right to be forgotten")

  • Object to or restrict data processing

  • Withdraw your marketing consent at any time

To exercise any of these rights, contact us at support@somnabeds.co.uk.

7. Data Security

We use SSL encryption and other industry-standard practices to protect your information. Payment details are handled securely by third-party platforms—your card data is never stored 

8. How Long We Keep Your Data

We keep your data only as long as needed to fulfill the purposes it was collected for, including legal, accounting, or reporting requirements.